Good Service is better than Good Food! Bad service will always... again, always... outweigh good food.
The ice cream was Ok. The coffee was above average. If the service was only a little bit better, maybe I would recommend it to Yelp users. Since the service was as bad as the servers mood... I would say STAY AWAY!!!!
The attendant on may 10 2014 (Alexa), 8:43 pm was very rude. Smile is the easiest service you can offer. How expensive could a smile be? We got no smile from her at all. She threw the ice cream scoops in the sink like kid throwing a tantrum. Hmmm... maybe it's that time of month.
There were many ice cream choices. That's a pro for them. They let you taste and choose before you order. Another pro. The cons, that night... Alexa wasn't very accommodating. We wanted to try out some more samples but maybe she just wanted us to order and just leave.
She did let us try some samples but also told us in an irrate manner if there is anyone else who knows what they want? In the first place, the reason why you try out samples so u could decide what u want. She also kept us waiting at the counter and did not serve us at once because we were still discussing what we want and we stood at the counter long. We were also in a line but another customer came in whom she knows and she served that first even if we were lined up.VERY RUDE!!!! Will not be coming back to this place again!!!!!ice cream is ok but not worth it with this service.
After a quick dessert and coffee, I left the place feeling disappointed with not just the service but also how different Alexa treated my race. No smiles for asians but all smiles and good service for everyone else???
Oh and I left her a tip... something far better than a few dollars... a tip she can bring with her everyday... SMILE =)
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